The repair technicians then directed the client to us for our data recovery services.Īfter the hard drive arrived in our facility, it went straight over to our cleanroom for evaluation. The client took their hard drive to a local computer repair shop to see if anyone could salvage their data.This particular PSA error code told the client that the 1 TB Samsung HDD inside their PC had failed – in this case, the code indicated a hard drive diagnostic error.Using Dell’s PSA hardware diagnostic error tools, they encountered the Dell PSA error code 2000-0142.In this case, our client found that they could not start up their Dell PC due to boot failure.Type of Data Recovered: Business Documents, Quickbooks file Dell Error Code 0142 Data Recovery Case Study: Samsung ST1000DL004 with Failed Read/Write Headsĭata Loss Situation: Dell hard drive error code 2000:0142 error code in PSA diagnostic error tool – Hard disk failed, self-test unsuccessful
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